Shipping Policy

Last updated: August 8, 2026

At Velocity Performance, we believe shipping should be simple and transparent. That's why we offer free standard shipping with tracking on every order.

Free Standard Shipping

All orders placed through Velocity Performance include free standard shipping at no additional cost.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Order Processing

Orders are processed and prepared for shipment after your order has been placed.

Once your order has been dispatched, you will receive an email containing your tracking number.

Please allow some time for tracking information to become active after your order has been shipped.

Delivery Times

For most destinations, orders are typically delivered within 4–10 days after dispatch.

Based on our current shipping performance:

• Approximately 60% of orders arrive within 4–6 days

• Approximately 25% of orders arrive within 7–10 days

• Some orders may take longer due to factors such as customs processing, local delivery conditions, transportation delays, or other circumstances outside our control

These delivery times are estimates and are not guaranteed delivery dates.

Actual delivery times may vary depending on the destination and circumstances affecting the shipment.

Track Your Order

Every order includes tracking.

Once your order has been shipped, you can use the tracking number provided in your shipping confirmation email to follow your package.

Tracking updates may take some time to appear after dispatch, particularly while your shipment is entering the carrier's network.

As your package progresses toward its destination, additional tracking information may become available through the local delivery carrier.

If you have any questions about your shipment or tracking information, please contact us at Velocityperformanceco@gmail.com.

Delayed Shipments

While most orders arrive within the estimated delivery window, occasional delays can occur.

Possible causes include:

• Customs processing

• Weather conditions

• Transportation disruptions

• High shipping volumes

• Local delivery delays

• Other circumstances outside our reasonable control

If your order has not arrived within a reasonable period after the expected delivery window, please contact us at Velocityperformanceco@gmail.com with your order number and tracking information.

We will review the shipment and assist you in resolving the issue.

Customs and Import Duties

Depending on the destination country, an order may be subject to customs procedures, import duties, taxes, or other charges.

Any applicable customs duties, import taxes, or similar charges imposed by the destination country are the responsibility of the recipient unless otherwise stated at checkout or required by applicable law.

Incorrect Shipping Information

Please carefully check your shipping address before completing your order.

If you notice an error in your shipping information, contact us at Velocityperformanceco@gmail.com as soon as possible.

We will do our best to assist with changes before the order is dispatched, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Lost or Damaged Shipments

If your package appears to have been lost or damaged during transit, please contact us at Velocityperformanceco@gmail.com with your order number and tracking information.

We will investigate the shipment and work with you to find an appropriate resolution.

Where applicable consumer protection law makes us responsible for the goods until delivery, nothing in this policy limits those rights.

Questions About Shipping?

If you have any questions regarding shipping, tracking, or your order, please contact us:

Velocity Performance Co.
Email: Velocityperformanceco@gmail.com
Phone: +32 488 35 40 72