Terms of Service

Last updated: August 8, 2026

Welcome to Velocity Performance Co. These Terms of Service govern your access to and use of the Velocity Performance website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service, together with our Refund Policy, Shipping Policy, and Privacy Policy.

If you do not agree with these Terms, please do not use our website or place an order.

1. About Velocity Performance

Velocity Performance Co. operates this online store and website.

Business name: Velocity Performance Co.
Address: Smisstraat 53, 1500 Halle, Belgium
Email: Velocityperformanceco@gmail.com
Phone: +32 488 35 40 72

Where required by applicable law, additional business identification information will be provided on our website.

2. Our Products

We make reasonable efforts to ensure that product descriptions, specifications, images, and other information on our website are accurate and up to date.

Product colours and appearance may vary slightly depending on your device, screen settings, lighting, or other factors.

We reserve the right to update product information, discontinue products, or change product availability where permitted by law.

Nothing in these Terms limits your statutory consumer rights regarding the conformity or quality of products purchased from us.

3. Orders

When you place an order through our website, you provide an offer to purchase the products in your order.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so, including obvious pricing or product errors, suspected fraudulent activity, or circumstances where we cannot fulfil the order.

If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order.

You are responsible for ensuring that the information provided when placing an order, including your name, email address, billing information, and shipping address, is accurate and complete.

4. Prices and Payment

Product prices are displayed on the website and at checkout.

The total price payable for an order, including any applicable taxes and charges, will be shown before you complete your purchase.

Standard shipping is free unless otherwise stated.

Payment is processed through the payment methods made available at checkout.

We reserve the right to correct obvious pricing errors. If a product has been displayed at an obviously incorrect price and you have already placed an order, we will contact you and provide you with the option to proceed at the correct price or receive a full refund.

5. Shipping and Delivery

Our Shipping Policy explains our shipping methods, estimated delivery times, tracking procedures, and other delivery information.

Delivery times are estimates and may be affected by circumstances outside our reasonable control.

If your order is delayed or does not arrive, please contact us at Velocityperformanceco@gmail.com. We will investigate the shipment and assist you.

Nothing in these Terms limits any statutory rights you may have concerning delivery, loss, damage, or non-delivery of goods.

6. Returns and Refunds

Our Refund Policy explains our voluntary 30-day return policy, our free return shipping arrangement, the European Union statutory right of withdrawal, and applicable legal guarantee rights.

Nothing in these Terms or our Refund Policy limits any mandatory consumer rights provided by applicable law.

7. Legal Guarantee

Products purchased from Velocity Performance are covered by applicable statutory consumer guarantee rights.

Where a product is defective or does not conform to the sales contract, you may have legal rights to remedies such as repair, replacement, a price reduction, or a refund, depending on the circumstances and applicable law.

Our voluntary 30-day return policy does not replace or reduce these statutory rights.

8. Intellectual Property

Unless otherwise stated, the content of this website, including our brand name, logos, product names, photographs, graphics, text, designs, and other original materials, belongs to Velocity Performance Co. or is used with permission from the relevant rights holder.

You may access and use the website for personal and non-commercial purposes.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our original content without our prior written permission, except where permitted by law.

9. Third-Party Services and Links

Our website may use third-party services to provide functionality such as payment processing, analytics, shipping, tracking, or other features.

We may also provide links to third-party websites.

Third-party services and websites are operated independently from Velocity Performance. Their use may be subject to their own terms and privacy policies.

Nothing in these Terms affects any rights you have under applicable consumer protection law.

10. User Content and Reviews

If you submit a review, photograph, comment, testimonial, or other content to Velocity Performance, you confirm that you have the right to submit that content and that it does not unlawfully infringe the rights of another person.

By submitting content, you grant Velocity Performance a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and publish that content in connection with our business and marketing.

We may remove content that is unlawful, misleading, abusive, defamatory, fraudulent, or otherwise inappropriate.

We will not knowingly present a fabricated review as a genuine customer review.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly, but we cannot guarantee that the website will always be uninterrupted, secure, or error-free.

We may temporarily suspend or restrict access to the website for maintenance, security, technical issues, or other legitimate reasons.

12. Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

In particular, nothing in these Terms limits your statutory consumer rights or our legal obligations relating to defective or non-conforming products.

To the extent permitted by law, Velocity Performance is not responsible for losses that are unforeseeable, indirect, or unrelated to our breach of these Terms.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, or legal requirements.

The latest version will always be made available on this page.

Changes will not affect rights you have already acquired under applicable law.

14. Governing Law and Consumer Rights

These Terms are governed by the laws applicable in Belgium, without prejudice to any mandatory consumer protection rights that apply to you under the laws of the country in which you reside.

Nothing in these Terms prevents a consumer from relying on mandatory rights or protections available under applicable consumer protection law.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Velocity Performance Co.
Smisstraat 53
1500 Halle, Belgium

Email: Velocityperformanceco@gmail.com
Phone: +32 488 35 40 72